This Privacy Policy explains what information Botanically Clear collects through the website, why it is needed, how it is used, and the choices you have regarding your information.
This policy applies when you browse the website, contact me, join the email list, leave a comment or review, create a store account, place an order, purchase a digital product, submit a consultation form, or make a voluntary contribution.
Information You Provide
I collect the information you choose to provide when using Botanically Clear.
Depending on how you use the website, this may include:
• Your name
• Your email address
• Your billing and shipping address
• Your telephone number when provided
• Your store account and order information
• Messages sent through the contact form or email
• Comments, reviews, photographs, or other content you submit
• Information provided when joining the email list
• Information included in a skincare consultation form
• Information connected to a purchase or voluntary contribution
You are responsible for making sure the information you provide is complete and accurate.
Skincare Consultation Information
When you purchase a skincare consultation, the information collected will depend on the plan you choose.
This may include:
• Your skin concerns
• Your current skincare routine and products
• Products or methods you have already tried
• Known allergies or ingredient sensitivities
• Daily habits that may be affecting your skin
• Photographs you choose to provide
• Your answers to questions included in the Client Intake Form
I use this information to review your concerns, prepare your personalized guide, communicate with you about your consultation, and maintain necessary business records.
Your consultation answers, photographs, and personal story will not be published or used to promote Botanically Clear without your permission.
Please only provide information that is relevant to your consultation and requested on the Client Intake Form.
Store Accounts, Orders, and Digital Products
The Botanically Clear online store is provided through Ecwid by Lightspeed.
When you create a store account or make a purchase, the store may collect information such as your name, email address, telephone number, billing address, shipping address, purchased items, and order history.
This information is used to:
• Process and fulfill your order
• Provide access to digital products
• Send order confirmations and shipping updates
• Deliver consultation information
• Respond to questions about your purchase
• Handle delayed, damaged, missing, or incorrect orders
• Maintain tax and accounting records
• Detect fraudulent or unauthorized transactions
Information entered through the store may also be processed by Ecwid by Lightspeed according to its own privacy practices.
Payment Information
Payments are processed by the payment provider shown during checkout or on the contribution page.
The payment provider collects the card number, billing information, and other details needed to approve and complete the payment.
I do not receive or store your full payment card number.
I may receive limited transaction information, such as your name, the amount paid, the payment status, the type of payment method used, and information needed to locate the transaction.
Voluntary Contributions
If you make a voluntary contribution to Botanically Clear, I may receive your name, email address, contribution amount, and payment confirmation.
This information is used to process the contribution, provide a receipt when available, respond to payment questions, and maintain tax and accounting records.
Contact Forms and Email
When you contact me through the website or by email, I collect the information you provide, including your name, email address, and message.
I use this information to respond to your question, provide customer service, discuss an order or consultation, and keep a record of the conversation when necessary.
Please only include information that is needed for me to understand and respond to your message.
Comments and Reviews
When you leave a comment or review, the name and message you submit may be visible to other visitors.
Your email address is collected to manage the submission but is not intended to be published. If you provide a website address in a public comment field, that address may appear with your comment.
The website may also collect your Internet Protocol address and browser information to help detect spam and misuse.
You may choose to save your name, email address, and website in a browser cookie so you do not have to enter the information again when leaving another comment.
Please do not include private information in a public comment or review.
I may remove comments or reviews that contain spam, offensive material, unrelated promotions, misleading information, or another person’s private information.
Email List
When you join the Botanically Clear email list, I collect your name and email address so I can send new blog posts, resources, and business updates.
You may unsubscribe at any time by selecting the unsubscribe link included in each email.
Unsubscribing from the email list will not stop necessary messages about an order, consultation, digital product, payment, account, or policy update.
The service used to send emails may record whether an email was delivered or opened and which links were selected. This information helps me understand whether the emails are reaching readers and which information they find useful.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically by the website, hosting provider, store platform, security tools, and analytics services.
This may include:
• Your Internet Protocol address
• Browser and device type
• Operating system
• Approximate geographic area
• The website or search engine that brought you to Botanically Clear
• Pages you view
• Links you select
• The date and time of your visit
• Website and store activity
• Information about errors or technical problems
This information is used to operate the website, protect it from misuse, understand how visitors use it, and improve its performance.
Cookies
Botanically Clear uses cookies and similar technologies.
Cookies are small files stored through your browser or device. They may be used to:
• Keep products in your shopping cart
• Allow you to sign in to your store account
• Remember your preferences
• Complete checkout
• Remember information entered in a comment form
• Understand website traffic and performance
• Protect the website and store from fraud or misuse
Some cookies are necessary for the shopping cart, account, and checkout features to work. Other cookies are used for analytics or to remember your choices.
You can delete or block cookies through your browser settings. Blocking certain cookies may prevent the store, shopping cart, account, checkout, comments, or other website features from working properly.
Google Analytics
Botanically Clear uses Google Analytics to understand how visitors find and use the website.
Google Analytics may collect information such as:
• The page you visit
• Your Internet Protocol address
• Browser and device information
• Approximate location
• Referral source
• Website interactions
• Session and traffic information
I do not intentionally send your name, email address, billing or shipping address, consultation responses, photographs, or payment information to Google Analytics.
Google may process the information it receives according to its own privacy practices. You can learn more by visiting Google’s page titled How Google uses information from sites or apps that use our services.
You can also limit analytics tracking through your browser settings or by using the Google Analytics Opt-out Browser Add-on.
How I Use Your Information
I may use the information collected through Botanically Clear to:
• Operate and maintain the website
• Process and ship skincare orders
• Deliver digital products
• Prepare and deliver skincare consultations
• Process voluntary contributions
• Create and manage store accounts
• Respond to questions and provide customer service
• Send emails you requested
• Send order, account, payment, security, and policy notices
• Understand how the website is being used
• Improve the website, products, resources, and services
• Detect fraud, spam, security threats, and misuse
• Maintain tax, accounting, and business records
• Follow legal requirements
• Protect Botanically Clear and its customers
Consultation information will not be used for an unrelated purpose unless you give me permission or disclosure is required by law.
When Information May Be Shared
I do not sell or rent your personal information.
Information may be shared with service providers when it is necessary for them to perform work for Botanically Clear.
These providers may include:
• Website hosting and security services
• Ecwid by Lightspeed
• Payment processors
• Email delivery services
• Contact form and file storage services
• Digital product delivery services
• Google Analytics
• Shipping carriers such as USPS
• Accounting, tax, technical, or legal professionals
These providers handle information according to their own privacy policies and service agreements.
Information may also be disclosed when reasonably necessary to:
• Follow a law, court order, subpoena, or other legal requirement
• Investigate fraud, unauthorized payments, or unlawful activity
• Protect the safety, property, or legal rights of Botanically Clear or another person
• Enforce the Terms and Conditions and other website policies
How Long Information Is Kept
I keep personal information only as long as reasonably necessary for the reason it was collected.
Order, payment, contribution, and transaction records may be kept as needed for tax, accounting, fraud prevention, and legal requirements.
Consultation information may be kept as needed to complete the consultation, respond to follow-up questions, and maintain necessary business records.
Email subscriber information is kept until you unsubscribe or ask for it to be removed.
Public comments and reviews may remain on the website unless they are removed.
Some information may remain in website backups or archived records for a limited period after it is removed from active systems.
Protecting Your Information
I take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.
Access to customer and consultation information is limited to the people and service providers who need it for a legitimate business purpose.
Payments are handled through outside payment providers rather than storing full card information directly on the Botanically Clear website.
No website, email service, payment system, or storage method can be guaranteed to be completely secure. I cannot promise that unauthorized access or a technical problem will never occur.
Your Choices and Privacy Requests
You may unsubscribe from the email list at any time by using the link included in each email.
You can manage or delete cookies through your browser settings.
Depending on where you live and the law that applies, you may also ask me to:
• Confirm whether I have personal information about you
• Provide access to certain personal information
• Correct inaccurate information
• Delete certain personal information
• Stop sending marketing emails
To make a request, email contact@botanicallyclear.com and explain what you are requesting.
I may need to confirm your identity before completing the request.
Some information cannot be deleted when it must be kept to complete a purchase or consultation, maintain tax and accounting records, prevent fraud, resolve a dispute, or follow another legal requirement.
Children’s Privacy
Botanically Clear is intended for adults and is not directed to children under 13.
I do not knowingly collect personal information from a child under 13. If you believe a child has submitted personal information through the website, please contact me so I can review and remove it when appropriate.
A parent or legal guardian must make purchases on behalf of anyone younger than 18.
The under-13 language reflects the age covered by the Children’s Online Privacy Protection Rule.
Social Media and Outside Websites
Botanically Clear contains links to social media platforms and other websites that I do not control.
When you select an outside link, the other website may collect information according to its own privacy policy.
Botanically Clear is not responsible for the privacy, security, content, or data practices of an outside website or service.
Changes to This Privacy Policy
I may update this Privacy Policy when Botanically Clear’s website, products, services, technology, or legal responsibilities change.
The date of the most recent update will appear at the bottom of this page.
Changes will apply after the updated policy is posted.
Contact
Please contact me if you have a question about this Privacy Policy or would like to make a privacy request.
Email: contact@botanicallyclear.com
Mailing Address:
Botanically Clear
762 Luetkenhaus Blvd
Wentzville, MO 63385-9998
United States
Last updated: July 24, 2026